One AI Assistant Chat

Chat is your research assistant in One Model. It's a conversational AI feature built directly into One AI Assistant that enables natural dialogue about nearly any topic. You can use it to research HR and workplace topics, brainstorm ideas, and get guidance on how to use One Model using Help Center informed answers, depending on your permissions. For example, you might ask: “Tell me about FMLA in Minnesota, USA,” then ask follow-up questions in the same thread to go deeper or clarify details.

Designed for ease of use, Chat requires no configuration. In AI mode, One AI Assistant will route general questions and Help Center questions appropriately so you can stay in one place while you work.

Security and privacy are built in. No system data is sent to external services, and Chat operates in a permission-based environment with guardrails in place to prevent misuse. 

Chat also offers optional web search capability as a separately permissioned setting. Web Search magnifies the power of Chat with complete up-to-date information and sources cited with hyperlinks. Enabling web search also makes the One Model Help Center available to Chat as a tool for answering questions about the One Model platform.

Key Benefits

• Seamless experience: Integrated directly into One AI Assistant
• One Model support: Help Center informed answers to questions about One Model
• Data stays in One Model: No One Model data is sent to external services, making Chat ideal for organizations that do not allow HR data to be shared with OpenAI
• Threaded conversational interface: Engage in back-and-forth dialogue while maintaining the full context of the conversation
• Rich content: Responses can include icons, tables, lists, and other formatting for clarity and actionability
• Safe and secure: Permission-based, enterprise large language model access with guardrails to support responsible use
• No configuration necessary: Available out of the box—simply start asking questions
• Web search offering: Up-to-date answers with linked sources

How it Works

If you’ve used an AI assistant before, Chat will feel familiar. Simply type your question into the prompt area and submit. The conversation is threaded, so you can continue asking follow-up questions and the Assistant will retain context within that thread. One AI Assistant will route you to Chat from One AI mode, but you can manually flip to Chat mode if it's not routing you correctly. You can switch modes using the Mode Selector at any time.

Examples of what you might ask:

• What does SHRM recognize as strong predictors of voluntary separation?

• How do I build a metric in One Model?

• What is the standard definition of time to fill vs time to hire, and when should each be used?

• Define quality of hire and list three common measurement approaches.

• What permissions are necessary to access One AI Assistant Analyze?

• Can you give me a recipe for a vegetarian lasagna? 

Limitations 

While Chat can provide information and guidance, you cannot use Chat to submit help tickets or arrange calls with One Model staff.

Read on for information about permissioning Chat in One Model.

Permissions

Chat is permissioned via application access roles like other One AI Assistant capabilities and does not require configuration. If you do not see Chat listed in the Model Selector, your user account does not have permission to access this feature. 

User Access

User access to Chat requires:

1. One AI Assistant is enabled for your company. See Permissioning One AI Assistant for set up details.
2. User permission is controlled by the Application Access Role permission CanAccessOneAIAssistantChat

Optional web search is controlled by additional permissions. Web search is opt-in for your instance, and a One Model employee must enable it before you will see these permissions.

1. Full web access: CanAccessOneAIChatWebSearch

   • Grants the LLM access to the public web

   • Includes access to the One Model Help Center domain https://help.onemodel.co/

2. Help Center only: CanAccessOneAIHelpWebSearch

   • Grants the LLM access only to https://help.onemodel.co/ for answering questions about the One Model platform

Admin Access

Configuration access is controlled by the Application Access Role CanConfigureOneAI. This permission allows administrators to manage all One AI Assistant setup and maintenance. 

Conclusion 

Chat puts the power of conversational AI directly in your hands. Whether you’re looking for quick answers, need help in the One Model platform, are exploring complex topics, or generating new ideas, the Assistant delivers immediate, secure support with no extra setup required.