The SSO certificate can be updated by a permissioned customer user. This is likely one of your Admin users (with full permissions), or a team member with the IT/ SSO/ Company Application Access Role which includes the permission ‘CanConfigureCompany’
Go to the Admin > Company page.
Click Edit next to the SAML 2 Integration section and then update the Issuer details (based on the latest information from your IdP), then scroll to the end of the SAML 2 Integration section to save.
This can be changed at any time before expiration, then tested by a customer user logging in to ensure SSO is working. If an error is received, you can revert to the original certificate and have your team investigate, or please raise a Help Center ticket if you need our assistance to troubleshoot, including as many details as possible in the ticket, e.g. username, time of login, screenshot of error.
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