Hooray! We have a 'brand spanking new' One Model Help Center, but no need to panic, the web address is still https://help.onemodel.co/en/ and while we’re super excited to share this with you, we wanted to remind you that the direct links to the articles and sections have changed so be sure to check out the new site and update any hyperlinks you have to our help content!

Getting Started - for new users

Using One Model - for everything One Model

FAQs, and

Featured articles

Inclusive design is a core principle for One Model’s product team and One Model is committed to delivering software that is accessible according to the Web Content Accessibility Guidelines (WCAG). Over the last few months we have been working hard on improving our Accessibility capability, and you can learn more by reading our new One Model Accessibility Help Center article.

We improved our Snowflake Data Destination to support a use-case where the Snowflake Schema already exists, but the Snowflake User doesn't have permission to create the schema. This was previously erroring because Snowflake errors on a "CREATE SCHEMA IF NOT EXISTS" statement if the user cannot create the schema, even if that schema already exists. (ref 16322) So, in the words of the immortal, Aaliyah: “If at first you don’t succeed, you can dust it off and try again”.

We squashed a bug by adding regions for all services where Data Destinations with Database Tables were configured as they could error if a customer self-hosted Redshift was in a different AWS region to the One Model S3 bucket. (ref 16079).

We fixed an issue where users could not convert and then save a Workday connector to OAuth and change the URI in a single step, as the Save button would not be available. Users can now do all of the above and Save in a single step. (ref 16344).